A viral TikTok video has sparked a debate about travel expectations, as an Airbnb host recounted a two-star review from guests who claimed his property wasn’t ‘weight accessible.’ The host defended his standard door frames and furniture, emphasizing that weight limits are set by manufacturers, not him. The incident has provoked mixed reactions from commenters, with some criticizing guests for entitlement and others calling for more accessible accommodations.
The host, who remains unnamed, shared the grievances his guests supposedly communicated to him after their stay. He stated, ‘I guess they were on the larger side and my house didn’t perfectly accommodate their size,’ referring to standard door frames as part of the issue.
Other complaints included concerns about the stability of the furniture, with the guests saying they felt ‘scared’ they might break it. He added, ‘And then they were like, ‘I noticed your egg chair on your deck had a weight limit of 330 pounds on it.’ That’s the manufacturer that puts that [there], not me, and that’s for one person,’ the host explained.
Further, the guests mentioned the bed was too soft, leading them to fear they would ‘cave into the middle’ when both occupied. In response, the host stated, ‘I might say this house isn’t a good fit for you,’ adding that he did not consider it a learning lesson, but ‘hopefully it was just for them.’
The conversation has drawn mixed opinions from the public. Some commenters have criticized the guests for their behavior, particularly regarding entitlement. As one plus-sized person wrote, ‘I cannot imagine being this entitled.’ Others have called for a shift toward more accessible accommodations, suggesting that hosts should consider the needs of all guests.
Airbnb, which began in 2007 as a platform for short-term rentals, includes accessibility features in its listings. These could include wider door frames, among other adjustments. However, the incident highlights potential gaps in understanding between hosts and guests regarding the expectations and responsibilities in travel.