A real estate developer fell victim to a sophisticated AI-driven scam that exploited Google’s AI Overview feature to mimic a legitimate customer service number. The scammer, posing as a knowledgeable Royal Caribbean representative, convinced the man to provide his credit card details by offering to waive shuttle fees. The victim later discovered suspicious charges and realized he had been duped by an impersonator.
This incident highlights a growing threat where scammers use AI and search engine algorithms to mimic legitimate customer. The fraud underscores the need for increased vigilance and improved safeguards by tech companies against such deceptive practices.