PrivatBank’s corporate Net Promoter Score has reached 68.2%, reflecting a significant increase from previous quarters. This growth highlights the bank’s dedication to improving customer satisfaction and service quality among its corporate clients.
Yevhen Zaigraiev, a member of PrivatBank’s Management Board responsible for corporate business and SMEs, noted that the score demonstrates the bank’s ongoing efforts to enhance its offerings. The positive trend underscores the effectiveness of PrivatBank’s strategies in building trust and delivering value to its business clients.
With a higher NPS, PrivatBank is positioned to strengthen its market presence and competitive edge. The achievement may also influence investor confidence and the bank’s overall financial performance in the coming quarters.