A state-owned gambling company in Norway has issued an apology after mistakenly informing players of erroneously high prizes due to a faulty currency conversion. The error, attributed to a technical glitch, affected tickets sold in Düsseldorf, Germany, as part of the EuroJackpot lottery, which spans multiple European countries.
The company, which operates under the Norwegian state, has taken responsibility for the miscommunication and is working with its technical team to resolve the issue. The faulty currency conversion, which likely involved incorrect exchange rates or system errors, led to the incorrect prize amounts being displayed to players. This has raised concerns about the reliability of the lottery system and the potential financial impact on affected participants.
Players who were informed of the erroneous high prizes are now being contacted by the company to clarify the situation and adjust the prize distributions accordingly. The company has emphasized that the error was not intentional and is taking steps to prevent similar incidents in the future.
The EuroJackpot lottery, which involves several European countries, including Germany, the Netherlands, and Sweden, has also been informed of the mistake. The company has assured participants that the affected tickets will be reprocessed to ensure accurate prize calculations. This incident highlights the importance of robust technical systems in managing large-scale gambling operations and the potential consequences of errors in such systems.
While the company has apologized for the misunderstanding, players are advised to remain vigilant and verify the accuracy of any prize information received. The incident underscores the need for transparency in lottery operations and the potential for technical errors to affect the financial well-being of participants.