Mirokaï, a humanoid robot designed to elevate customer service experiences, has been developed by the Paris-based startup Enchanted Tools. Powered by advanced artificial intelligence and storytelling, this robot aims to create memorable interactions with users. Its unique features, including an anime-inspired design and expressive face, are intended to make it approachable and engaging. Enchanted Tools plans to deploy Mirokaï in diverse environments such as hospitals, retail stores, and event venues, where it will assist with tasks like patient care, product guidance, and navigation. The robot’s integration of multiple AI models and GDPR-compliant technology ensures both functionality and privacy. With its ability to adapt to different settings and offer companionship, Mirokaï represents a significant step forward in the application of AI in service-oriented contexts.
Mirokaï, a humanoid robot developed by the Paris-based startup Enchanted Tools, is designed to revolutionize customer service by combining advanced artificial intelligence with a touch of charm and storytelling. The robot, inspired by anime aesthetics, is engineered to be both approachable and engaging, with an expressive face and a unique design that aims to create memorable interactions with users.
At its core, Mirokaï is powered by a sophisticated blend of AI technologies, including multiple large language models and advanced vision language models. These systems enable the robot to maintain fluid, natural conversations and understand its surroundings in context, all while respecting user privacy through GDPR-compliant face tracking. The integration of these technologies is a significant advancement, allowing Mirokaï to adapt and respond to users in a more intuitive manner.
One of the standout features of Mirokaï is its unique movement system, which allows it to glide smoothly and silently in any direction. This is achieved through a patented omnidirectional ball, making it ideal for quiet environments like hospitals and retail stores. The robot’s articulated arms and hands, complete with opposable thumbs, enable it to perform tasks such as carrying trays or boxes, making it a practical and helpful assistant in everyday scenarios.
The design of Mirokaï is not just about functionality; it’s also about creating an emotional connection. The robot’s face is a projection system that can easily change expressions and emotions to match the conversation, making interactions more engaging. Its movable ears add an additional layer of visual feedback, enhancing the robot’s charm and friendliness.
Enchanted Tools, the company behind Mirokaï, has also developed an “If This Then That” programming interface, allowing users to customize the robot’s behavior without requiring coding expertise. This feature makes Mirokaï versatile, suitable for applications ranging from greeting guests to providing specific assistance in various settings.
The deployment of Mirokaï is expected to have a significant impact across multiple sectors. In healthcare settings, it can assist with routine tasks, allowing healthcare professionals to focus more on patient care. In retail, Mirokaï can enhance the shopping experience by guiding customers to products and providing assistance. In nursing homes, it offers companionship to residents, helping to reduce loneliness and support caregivers during night rounds.
Enchanted Tools is also focused on ensuring the successful integration of Mirokaï into different environments. They collaborate closely with clients to identify optimal use cases and ensure smooth implementation. The company has established partnerships with local resellers and service providers to maintain and support the robots, ensuring their reliability and effectiveness in the long term.
Overall, Mirokaï represents a new frontier in customer service, blending advanced AI with a human-like touch to create meaningful and memorable interactions. As more organizations explore the potential of AI-powered robots, Mirokaï is poised to be a transformative player in various service-oriented industries.